Refund policy

Enetree Farms – Easy Returns & Refunds

• ✅ Unopened Items: Full refund available on unopened, full-priced products returned within 7 days of purchase.

• 🚚 Return Shipping: Customers cover the actual return postage cost.

• 🚫 No Returns on Opened Products: For safety and quality reasons, opened or used items cannot be returned.

• 💡 Sale Off Items: Products bought on sale are non-refundable and non-exchangeable.

• 📅 Processing Time: Refunds are processed within 7-10 working days after we receive your return.

• 📦 Delivery Issues: Any damage or shortage must be reported on the same day of delivery.